Anyone can sell you a generator. The question is who answers at 2am.
A generator is bought in an afternoon and lived with for fifteen years. What decides whether that was a good purchase isn’t the discount on the invoice — it’s whether the right part is on a shelf in Dhaka when the set won’t start, and whether a technician who knows that engine picks up the phone.
We sell generators, and we stay attached to them: correct sizing before the sale, installation and commissioning under load, genuine parts stocked locally, and a service team you can reach.
What we supply and service
Eight scopes covering the whole life of the set — from sizing it correctly to keeping it running fifteen years later.
Diesel generator sets
[X]–[X] kVA standby and prime-rated sets for factories, commercial buildings, hospitals and institutions.
Load assessment & sizing
Connected-load survey, starting-current analysis and step-load assessment — sized to what you actually run.
Installation & commissioning
Foundation and plant-room coordination, cabling, exhaust and cooling, fuel system, and commissioning under real load.
Synchronisation & multi-set systems
Two or more sets in parallel, with load sharing and staged starting for larger or growth-stage loads.
ATS & control panels
Automatic transfer switches, AMF panels and mains-changeover control, so the transfer happens without anyone present.
Acoustic canopies & enclosures
Weatherproof and sound-attenuated enclosures where noise limits or an exposed location require them.
Servicing & AMC
Scheduled servicing, oil and filter changes, load-bank testing, breakdown call-out and annual maintenance contracts.
Genuine spare parts
Filters, belts, injectors, alternators, AVRs, controllers and consumables — stocked locally for the brands we supply.
What's included in the package
A generator from us is delivered as six things. If a supplier gives you only the set and an invoice, everything that follows is your problem.
01 · Load survey & sizing report
Your connected load, starting characteristics and step-load profile assessed on site — with a written recommendation on kVA rating and why. Not a size read off your sanctioned load.
02 · The set, with full documentation
Engine and alternator make, model and serial, rating basis, test certificate and manuals — so you know precisely what you have bought and can order the right parts against it years later.
03 · Installation & site works coordination
Plant-room layout, foundation and anti-vibration mounting, exhaust routing, ventilation and cooling, fuel storage and day tank, cabling and earthing — coordinated with your electrical installation, not left at the door.
04 · Control & changeover integration
ATS, AMF or manual changeover integrated with your distribution, and tested against a real mains failure rather than a simulated one.
05 · Commissioning under load, witnessed
The set run up and proven at load — voltage, frequency, temperature, transfer timing and step response demonstrated with you present, and the results recorded.
06 · Handover, training & service schedule
Operator training, O&M manuals, a service schedule with intervals, and the parts list for routine consumables so nothing has to be guessed at later.
How we deliver it
- Size it to your real load, not your sanctioned load. We survey what you actually run and how it starts. Motor starting current, not running load, is what usually governs the rating — and a set sized on a utility bill will stall on the first large motor start.
- We will tell you when a smaller set is the right one. An oversized generator is more profitable to sell and worse to own: lightly loaded diesels wet stack, glaze bores and carbon up, and you pay for the extra capacity twice — once at purchase and again in engine life. We size for the load and say so plainly.
- The plant room is designed, not improvised. Ventilation, exhaust routing, fuel storage and acoustic treatment are worked out before delivery. Most generator problems that look like engine faults are actually a plant room that cannot get rid of heat.
- Commissioned under real load. A set that starts on no load has proven nothing. We test at load, prove the transfer against an actual mains failure, and record the readings so there is a baseline to compare against later.
- Parts stocked before you need them. Routine consumables for the brands we supply are held locally. A generator waiting on an imported filter is not a standby system — it is an expensive object in a room.
- Serviced on a schedule, not after a failure. Standby sets fail from neglect far more often than from use — flat batteries, degraded fuel, seized valves in a set that has not run in months. Scheduled servicing and periodic load testing is what makes the difference on the night it is needed.
Standby power in Bangladesh
A generator here works harder than the same set would almost anywhere else, in conditions that are harder on it. Four factors shape how we size, specify and service every installation.
Grid reliability and load shedding
For most industrial and commercial users here, standby power is not an emergency provision — it is part of normal operations. Sets run far more hours per year than their equivalents in stable-grid markets, which pushes servicing intervals, consumable consumption and parts availability from a footnote to the main decision.
Fuel quality and contamination
Diesel quality and storage contamination — water, particulates and microbial growth in tanks — are a leading cause of injector and pump failure locally. Filtration, tank design and fuel management are part of how we specify a system, not an afterthought.
Heat, humidity and dust
Ambient temperature and humidity derate a generator's output against its nameplate rating, and airborne dust and lint — particularly in textile plants — shorten filter and radiator service intervals sharply. Both are accounted for at sizing.
Approvals and emissions
Generator installation may require [approval or notification to the relevant utility and environmental authorities — CONFIRM which apply], along with compliance on noise and exhaust emission limits. [State plainly whether you handle these submissions.]
Standards and ratings
Rating basis: ISO 8528 — standby (ESP), prime (PRP) and continuous (COP) ratings. Always compare quotations on the same rating basis; a “500 kVA” standby set and a “500 kVA” prime set are not the same machine.
Engine & alternator: [ISO 3046 · IEC 60034 · relevant emission standards]
Installation & electrical: [BNBC electrical provisions, EDITION] · [IEC 60364 / relevant wiring regulations] · [utility interconnection and changeover requirements]
Environmental: [DoE noise and emission limits where applicable]
Brands we supply
[List the engine, alternator and controller brands you supply — and state clearly which you are an authorised dealer or distributor for, versus which you supply as a trader.]
This is the highest-value block on the page. Brand searches are the strongest commercial keywords in this category, and “authorised dealer” is both a trust signal and a checkable claim. List only what is true — a brand you cannot support after the sale will cost you more in reputation than it earns in enquiries.
Servicing, AMC & genuine spare parts
A distinct engagement, and the one that decides whether your set starts in year five. We service generators — including sets we did not supply — under annual maintenance contracts or on call. Scheduled servicing, genuine consumables, load-bank testing, fault diagnosis and breakdown response, with every visit documented so the set’s history follows the machine rather than living in someone’s memory.
Common triggers
- A set out of warranty with no service arrangement in place
- A generator that fails to start, or starts and will not take load
- A set inherited with a building or factory, of unknown service history
- Rising fuel consumption, black smoke or overheating under load
- A supplier who has stopped responding, or parts that can no longer be sourced
- A standby set that has not been load-tested in over a year
- Alternator, AVR or controller faults needing diagnosis rather than replacement
Typical lead times
| Requirement | Sizing & quotation | Supply | Install & commission |
|---|---|---|---|
| Set from local stock, [X]–[X] kVA | [X–X] days | [X–X] days | [X–X] days |
| Indented / imported set | [X–X] days | [X–X] weeks | [X–X] days |
| Multi-set synchronised system | [X–X] weeks | [X–X] weeks | [X–X] weeks |
| Service call-out (existing set) | — | — | [X] hours, [service area] |
Installation assumes the plant room, foundation and incoming cabling are ready. The most common cause of delay is neither the set nor the electrical work — it is a plant room without adequate ventilation or exhaust provision, which is why we survey it before delivery rather than after.
Common questions
Price is driven by kVA rating, brand, whether the set is canopied and whether it is standby or prime rated — and by the ATS, cabling and plant-room works, which buyers often forget when comparing quotes. [State your quotation basis and, if you can, an indicative range by kVA band. This is the single most-searched question in this category.]
Sized on your connected load, the starting current of your largest motors and how loads come on in steps — not on your sanctioned load or floor area. We survey the site and give you a written sizing recommendation, including why a particular rating rather than the next size up.
No, and this is where a lot of money is wasted. A diesel running lightly loaded for long periods wet stacks and carbons up, which shortens engine life and increases servicing. You pay for oversizing twice. We size for your load with a sensible margin, and explain the margin.
[List brands and state your dealership position plainly. Buyers ask this first because it determines parts availability and warranty support.]
[Confirm which consumables and parts you hold in stock, and for which brands. Local stock is the single strongest differentiator in this market — say so specifically if you have it.]
[State your actual response commitment and the areas it covers. Do not publish a number you cannot meet at 2am on a Friday — a missed response promise costs more than a vague one.]
Yes. We start with a condition assessment — compression, fuel system, alternator, controller and service history — and give you a written position on what needs doing now, what can wait, and what is no longer economic to repair.
[State the manufacturer warranty period and hours, what it covers, and what you provide directly as the supplier. Be precise — warranty ambiguity is a common source of disputes in this trade.]
Tell us what you need to keep running.
Send us your connected load, or just your machine list and building type. We’ll size the set, tell you what the installation involves, what it costs to buy and what it costs to run — and if a smaller set will do the job, we’ll tell you that too.
[+880 XXXX XXXXXX] · [info@innovateengineering.com.bd]
